High-Definition VoIP Services
Experience high-definition voice calling over the internet at the lowest call rates using our SIP softphone app.
Long Term Evolution (LTE) Services
Experience high-speed, low-latency, and highly reliable mobile connectivity with our Long Term Evolution (LTE) solutions, optimized for modern communication needs. Whether you're making voice calls, browsing the web, or running corporate services, our network provides uninterrupted bandwidth and a seamless user experience.
- HD Audio Call Quality
- Fast Setup & Connection
- Simultaneous Voice & Data
- Buffer-free Media Streaming
- Low-Latency Online Gaming
- Secure Cloud Syncing
Ratel Phone App
A free SIP softphone that connects you to our network for high-definition voice calling over the internet. Enjoy crystal clear calls, manage your contacts seamlessly, and keep in touch with friends, family, and colleagues.
Built on Foundation of Trust
We believe in maintaining the highest ethical standards, promoting transparency, and contributing to Africa's development.
Our Vision
To become Africa's leading indigenous digital connectivity provider, empowering communities through world-class telecommunications services.
Our Mission
To provide reliable, affordable, and innovative voice and data communication solutions that connect people, businesses, and communities across Nigeria.
- Empowering Communities: Deploying infrastructure stimulates localized wealth generation across African nodes.
- Economic Stimulation: Providing digital capabilities allows businesses to reach global markets efficiently.
Our Services
Reliable, affordable, and innovative voice and data communication solutions connecting people, businesses, and communities across Nigeria.
Broadband Internet Services
Provision of high-speed and reliable internet connectivity for residential, commercial, and institutional customers.
LTE Services
Delivery of high-speed wireless broadband solutions through advanced LTE technology, providing reliable internet access for homes, businesses, and remote locations.
Voice over Internet Protocol (VoIP) Services
Provision of cost-effective and scalable voice communication solutions, enabling high-quality local and international calls over IP networks for businesses and individuals.
Fiber-to-the-Home (FTTH) Solutions
Deployment of fiber optic infrastructure that delivers ultra-fast, secure, and stable internet services directly to homes and businesses.
Enterprise Connectivity Solutions
Customized connectivity and communication solutions tailored to meet the networking requirements of corporate organizations, SMEs, and government institutions.
Network Infrastructure Deployment
Design, installation, operation, and maintenance of telecommunications infrastructure, including fiber optic networks and related systems.
ICT Solutions
Provision of innovative ICT services and digital solutions that enhance communication, productivity, and operational efficiency.
Managed Network Services
Comprehensive network management and support services to ensure optimal performance, security, and reliability.
Trusted by Mobile Operators & Governments
Management Team
Our experienced executives lead our operations to ensure compliance and technical excellence.
Frequently Asked Questions
How do I contact customer care?
You can chat with us live using our portal widget or contact us via WhatsApp at +234 701 055 3861. You can also call us directly on 02097030000 or 02064700000, or send an email to customercare@ratelplus.net.ng.
How can I speak with a human agent?
Do you have a mobile app?
How can I register a new line?
How do I recharge my Ratel Line?
How do I access phone contacts on the Ratel Phone App?
Contact Information
Leave a message and we will respond within 24 hours. For instant support, connect via WhatsApp or Telephone.
Headquarters Address
Kano Head OfficePlots 375 & 373, 8th Avenue by 7th Avenue, Zawachiki Layout, Kano, Nigeria.
Telephone Support
Live Agents OnlineSelect a number to place a call directly or chat on WhatsApp: